We recently started our 4th year as a full fledged Amazon Partner with Amazon Web Services. These last 4 years we have been a Consulting Partner. In 2017 we also became an Authorized Commercial Reseller and can help you setup new Amazon accounts w/AWS and also can provide extra services that you do not get with a normal AWS account. Services we offer with our Authorized Commercial Reseller accounts include but not limited to:
Let us know how we can help you with Amazon Web Services. We specialize in EC2, Elastic Beanstalk, RDS (many flavors), S3, Route53 and Workspaces to name a few of the services we use and help clients with daily.
Link to our APN listing
Looking to increase our portfolio of products, we have recently partnered with Webroot as an MSP Partner and started offering Webroot to our clients. We also are looking to use this on our clients Amazon EC2 and Workspace endpoints in the coming weeks also on some select desktops setups.
In addition to Webroot, we use many tools to support our clients onsite and cloud AWS infrastrutures such as Kaspersky, Cisco Umbrella (formerly OpenDNS), Bomgar, Autotask AEM, CloudRanger, Symantec Cloud, Tenable, SonicWall , SolarWinds and ManageWP Orion.
On 10/24, the Department of Homeland Security issued an alert for the Bad Rabbit ransomware that has been spreading through Russia and Europe. As of this morning, the media is now picking up infections and proof of it spreading to the US.
As of the morning of 10/25, we have confirmed that three of the security vendors used at Network Thinking Solutions for our clients networks offers protection and already blocks the infection and spread of this ransomware. We use Cisco OpenDNS (now called Umbrella), Kaspersky antivirus and SonicWall. All have released information about blocking. Here is some more info:
DHS Notice here
BBC Article here
Cisco Talos which Umbrella OpenDNS uses here
Kaspersky Blog here
Sonicwall Update here
We were concerned when we heard about the KRACK exploit that was found for wireless networks using WPA2. The first concern was about our client networks since we have hundreds of SonicWall firewalls in production and most of those using wireless WPA2 security provided by SonicWall Access Points. Many are used internally by our clients and but others are also public facing portals for guest wireless in public places.
We were pleased to learn that SonicWall is not susceptible to this exploit and not updates are needed. Not sure why or how they have built wireless Access Points that are not vulnerable but again SonicWall provides peace of mind on the front line for our customer networks.
Information on the KRACK exploit provided by Brian Krebs here and the CERT advisory here
Information from SonicWall explaining they are not vulnerable here
If interested in replacing your corporate security with SonicWall, reach out to us here
Here are the basics instructions to setup Facebook 2-Factor. This will send you a text on your phone and tie into the Facebook app on your phone to give you a code when you try to login. You can save/exempt your computer from being prompted going forward but this will give you a warning when someone tries to access your account.
First step is to go into settings using the dropdown on the top right.
On the next page, click the Security option in the top left corner
Next click on Login Approvals
Fill in the information and turn this feature on. Going forward, you phone should generate a code if you try to login on a new computer.
One of our clients still use the Dell MD3000i SAN and it's a good low end SAN. One of the issues though is that the GUI does not show reconstruction progress when you replace a drive. You have to drop to the command line to get this done.
Navigate to this directory:
C:\Program Files (x86)\Dell\MD Storage Software\MD Storage Manager\client
Run this command
SMcli.exe xxx.xxx.xxx.xxx -p password -c "show virtualDisk [\"you-vd-name\"] actionProgress";
A couple of things I found on this...
At Network Thinking Solutions, we have been using OpenDNS for over a year now. A little history, we have and still use Kaspersky and MalwareBytes as setup and offered using Kaseya. The combination of these two products has been very good and limiting virus/malware issues for our clients for many years now.
On occasion we still had problems with virus and malware and started investigating other solutions to complement what we were using. Our firewalls have virus/malware protection but that seemed to rarely help. I came upon some reviews of OpenDNS and it sounded positive. Basically, you point all of your clients to use the OpenDNS servers for name resolution. You can do that in several different ways such as a local agent, having your servers use OpenDNS as their lookup and lastly using their VMWare appliance. We have used all three of these options in one shape or form over the year depending on the client and their needs.
What have we found? It works great. Virus/malware issues are very rare now and usually very easy to clean. OpenDNS blocks users from accessing known botnets and malware infected sites. I do not have hard numbers but we used to have 5-10 infections per month and I would say we are down to 3-4 and this is usually for clients we do not have OpenDNS backing up Kaspersky and Malwarebytes. Setup is pretty easy and well worth it. I would highly recommend the product. We currently use their MSP package.
My only hesitation when I went with this product was the implication it was freeware and not enterprise ready. After seeing how this works, I could have not been more wrong. The products is rock solid and their VMWare appliance is great. Oh by the way, Cisco just bought them this month. I think that gives them gravitas they were missing.
Around 7:15pm PST tonight we saw a lot of failures on client sites across the spectrum. After digging around I found/suspected that AWS EC2 region in Northern California was having problems. Nothing showed up on the AWS Dashboard but it had to be the issue. Sure enough I checked later and found they network issues from 7:31pm PST to 7:45pmPST.
7:31 PM PST We are investigating elevated packet loss for Internet connectivity in the US-WEST-1 Region.
7:45 PM PST Between 7:14 PM and 7:23 PM PST we experienced elevated packet loss to the Internet for some instances in the US-WEST-1 Region. The issue has been resolved and the service is operating normally.
That matches what we saw on our end. Problem solved.
Today I received an email from Amazon about their new mail service call Amazon Workmail. Going through the posts online and on the Amazon website it seems to be a direct competitor to Office365/Exchange and Gmail. Interesting highlight is that it will work with Outlook out of the box and also you can choose where to have your data hosted. I'm assuming this means I can choose to have my mail hosted overseas (or region in Amazon talk) if I choose. Interesting concept and not something I have seen before. You can also choose to use your own encryption keys to store you mail. That is very interesting indeed.
Priced at $4 per month is a great price point if it works. Include Zocalo and it's $6 per month total. That is cheap. Zocalo is basically their version of Dropbox, Box or Anchor if you will. I have tested and works ok. Interesting features if using Amazon Workspaces.
Decided to give LucidChart a go instead of Visio. Longtime Visio user but grow tired of the bloat and I do most of work in a browser these days. I also run Linux and it's one less app I need to account for using a VM to access Windows. Have you tried LucidChart and how do you like it?