Knowledge Base

Browse technical guides, deployment runbooks, and best practices created by the NTS engineering team.

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Email Management
Updated December 10, 2025

How to Move Email from Junk Folder to Inbox in Outlook

Step-by-step instructions for recovering legitimate emails from your Junk folder and preventing future false positives in Microsoft Outlook.

5 minutesRead article
Identity
Updated February 24, 2025

Managing Access with Azure AD Groups

Best practices for structuring Azure Active Directory security groups to simplify lifecycle management and audits.

6 minutesRead article
Security
Updated February 5, 2025

Hardening Microsoft 365 Mail Security

Step-by-step guidance for enabling secure defaults, mail flow rules, and advanced threat protections in Microsoft 365.

8 minutesRead article